Privacy Policy
NHL Properties Limited C/O Mainland Capital Level 3, 72 Cashel Street, Christchurch Central Phone: +64 (03) 988 9889 Website: www.nhlproperty.co.nz
Last updated: 23 July 2026
1. Introduction
NHL Properties Limited ("NHL Properties," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage our property services, or otherwise interact with us, in accordance with the Privacy Act 2020 (New Zealand).
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal information:
Contact details — name, email address, phone number, postal address
Identification information — such as proof of identity, where required for legal or compliance purposes
Website usage data — IP address, browser type, pages visited, and cookies (see Section 7)
Communications — records of correspondence, enquiries, and feedback you provide to us
3. How We Collect Information
We collect personal information:
Directly from you, when you contact us, complete an enquiry form, apply for a tenancy, or engage our services
Through our website via forms, cookies, and analytics tools
4. How We Use Your Information
We use personal information to:
Respond to enquiries
Communicate with you about NHL Properties
Meet legal, regulatory, and compliance obligations
Improve our website and services
Send you marketing communications, where you have consented to receive them
5. Disclosure of Information
We may share your personal information with:
Our staff and contractors who need it to perform their duties
Solicitors and other professionals
Government agencies or regulatory bodies, where required by law
Service providers (e.g. IT, website hosting, marketing platforms) who assist us in operating our business
We do not sell your personal information to third parties.
6. Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. Information may be stored electronically or in physical form, and may be held on servers located in New Zealand or overseas by our service providers.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience and gather analytics data. You can adjust your browser settings to refuse cookies, though this may affect website functionality.
8. Your Rights
Under the Privacy Act 2020, you have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate or incomplete information
Ask us to explain why we collect and hold certain information
To exercise these rights, please contact us using the details below.
9. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law (including legal, accounting, and regulatory obligations).
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, or if you wish to make a complaint, please contact us:
NHL Properties Limited C/O Mainland Capital Level 3, 72 Cashel Street Christchurch Central
Phone: +64 (03) 988 9889 Website: www.nhlproperty.co.nz
You also have the right to make a complaint to the Office of the Privacy Commissioner (www.privacy.org.nz) if you believe your privacy has been breached.